How organizations used AI, analytics and automation to change the way they operate — challenge, solution and results.
Production, quality and downtime data lived in spreadsheets across three plants. Leadership had no reliable daily view of output or losses.
We built a governed data model with automated ETL from machine logs and ERP, delivered through Power BI dashboards for plant heads and executives.
Order-status, returns and product queries overwhelmed a small support team, with response times stretching past 12 hours.
We deployed a generative-AI agent connected to the order-management system, with guardrails, escalation flows and full conversation analytics.
Month-end reporting consumed a week of analyst time — manual extracts, reconciliations and slide preparation.
We automated the pipeline end-to-end: scheduled extracts, validation rules, a governed warehouse and self-refreshing executive report packs.
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